المملكة: More than 14,000 fire alarm devices were recalled due to a defect
This may result in one or more devices not responding to the fire alarm system, and thus failing to warn visually or audibly when a fire breaks out, leading to the risk of injury or property damage.
Defective fire alarms
For your safety..
We announce#call
14,019 Tyco fire alarm system
(SIMPLEX / AUTOCALL)
Models: Xenon / LED
Year of manufacture: 2021 – 2022
A defect in the memory chip may cause one or more devices to not respond to the fire alarm system, leading to its failure to alert visually or audibly when a fire breaks out… pic.twitter.com/nFVlZDA29H— Ministry of Commerce (@MCgovSA) January 12, 2025
The Ministry calls on users of the devices included in the recall to contact the Saudi Electronic Trading Company on the number (0112063377), the Technical Equipment and Services Company on the number (0114505040), and the Al-Matbouli Audio and Communications Company on the number (0122239735), as well as the Al Salem Johnson Controls Company on the number (920003588). To schedule a technician visit to perform the necessary inspection and repairs for free.
The inclusion of devices in the recall campaign can be verified through the Defective Products Recall Center website (Recalls.sa).
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