Medicine Authority: A completion of 100% of the inquiries received on the unified government complaints system
The Egyptian Pharmaceutical Authority announced that it has received nearly 12 thousand inquiries and complaints since the activation of the unified government complaints system of the Presidency of the Council The pharmaceutical system. I varied between inquiries about pharmaceutical preparations, control requirements, and complaints related to the availability and quality of medicines. ” And confidentiality, and equality, in line with the provisions of the constitution and the law. The obstacles, and the fast response, with the aim of enhancing its service and community role, and working to reach the drug safely and effectively and in high quality for patients and their families, enhancing transparency and improving the provision of the services of the authority to citizens and raising the levels of confidence between them, and the Egyptian Medicine Authority also works on the continuous improvement of response and follow -up mechanisms, in addition to the leadership of leaders at all levels in the authority to follow up on inquiries and complaints recorded and supervise their treatment and undermine Its causes, and the continuous training of human cadres to improve the speed and efficiency of the response. ” System hotline & nbsp; 16528 or the website www.shakwa.eg or the system’s mobile phone application.
- For more: Follow Khaleejion 24 Arabic, Khaleejion 24 English, Khaleejion 24 Live, and for social media follow us on Facebook and Related
