المملكة: An integrated package… developing the digital medical response system to serve pilgrims

This comes in line with the objectives of the health sector transformation program emanating from the Kingdom’s Vision 2030.

Seha Virtual Hospital

The Seha Virtual Hospital continues its role in supporting the health system, by providing an integrated package of virtual medical services; To enhance the efficiency of diagnosis, speed up the response, and facilitate pilgrims’ access to health services without the need to travel.

It includes: supporting medical diagnosis through virtual radiology techniques, and analyzing medical images using artificial intelligence techniques, allowing the issuance of accurate and immediate reports that support clinical decision-making.

In addition to providing advanced services for diagnosing strokes remotely, which contributes to accelerating medical intervention and reducing complications.

Health services for pilgrims

The hospital provides services Remote health follow-up via the service "Your travel companion"Through smart sensors that enable medical personnel to continuously monitor pilgrims’ vital indicators and predict early any decline in health status, which enhances patient safety and raises the quality of health care provided.

In addition to the contribution of virtual services in supporting emergency departments in hospitals and health centers, by providing immediate consultations to doctors, which enhances the speed of medical triage and the accuracy of making treatment decisions.

As well as supporting field teams in dealing with emergency cases by providing remote medical consultations, And supporting the cities and rest houses of pilgrims at land ports, in a way that enhances the readiness of health services and raises the efficiency of the response during the season.

Multiple channels for medical consultations

The Ministry provides multiple channels for immediate medical consultations around the clock, through the unified call center (937) and digital platforms, in a way that ensures the provision of health care in a timely manner, and contributes to alleviating the pressure on health facilities in the holy sites.

While these efforts come within an integrated digital health system that aims to enhance the experience Hajj health services, by providing flexible and easy-to-access services that keep pace with the needs of the crowds, and ensure the highest standards of quality and safety during the performance of rituals.

This integration between modern technologies and field health services embodies the Kingdom’s commitment to providing an advanced model in health crowd management, which reflects its care for the guests of God, and confirms its readiness to provide a safe and healthy Hajj season.