المملكة: The period for processing grievances for “education” administrators ends tomorrow

The deadline for receiving and processing job grievances for those holding administrative positions in the Ministry of Education ends tomorrow, Thursday, January 9, in accordance with the timetable approved by the Ministry based on the executive regulations for human resources.
The Ministry explained that this mechanism comes within its keenness to achieve job justice and ensure transparency in dealing with administrative grievances, which contributes to improving performance and enhancing the work environment.
The Ministry indicated that the executive mechanism includes specific stages that begin with submitting a grievance by the aggrieved employee within a period not exceeding ten working days, then referring the grievance to the direct manager for review and decision within a maximum period of twelve working days. After that, the authorized manager reviews the application within a period of up to fourteen working days.

The Ministry also explained that grievances are examined by a specialized committee in the education department in the governorates within a period not exceeding sixteen working days, before being referred to the grievances examination committee in the general administration of education in the region, which considers applications within nineteen working days.
The final stage witnesses submitting the request to the Director General of Education, who takes the necessary decision within a maximum period of 22 working days, in conjunction with the work of the main committee in the Ministry’s office to issue and approve recommendations and notify the employee of the final result.
The Ministry of Education confirmed that submitting grievances is done exclusively through the “Fares” electronic system, which allows occupants of administrative positions to easily submit their applications and follow them up electronically. The Ministry stressed the importance of adhering to the specified timetable, stressing that this mechanism reflects the Ministry’s keenness to enhance transparency and justice in all stages of administrative work and achieve an efficient work environment and job satisfaction.